WhatsApp marketing, sales and support
Talk to every customer like they’re the only one.
Broadcasts, chatbot flows, an AI agent and a shared team inbox, all on the WhatsApp Business account you own. Meta bills you for messages at its own rates. We charge for the software, and that’s it.
- No card to start
- Your number stays yours
- ₹0 markup on messages
Dialling codes accepted
What they all become
- OrderOrder #4821 is out for delivery, arriving by 6 PM
- ReminderSee you tomorrow at 4:30 PM at the Bandra clinic
- CartStill thinking? Your 2 items ship free until midnight
- PaymentReceived ₹2,340. Thank you, Arjun!
- LaunchThe linen edit drops Friday. Want early access?
- SupportYour return is approved. Pickup is on Thursday
- FeedbackHow did we do today? Tap a number from 1 to 5
- RestockGood news: the olive shirt in L is back
01The product
Seven tools. One thread.
Most WhatsApp tools do one of these well. Here each one hands the customer to the next without dropping the conversation — all the way to a parcel on a van.
Shop the sale
Talk to a stylist
Sent to 18,420
Today, 10:30
Fig. 01 — Broadcasts
Pick an approved template, choose a segment and schedule it. Delivery, reads and every button tap come back in one report.
How it worksTrigger
Question · saved as fit
If fit is relaxed
Otherwise
Fig. 02 — Flow builder
Questions, conditions, delays, catalogue cards and API calls on a canvas. Start it from a keyword, an ad, a QR code or a campaign button.
How it worksreturns-policy.pdf · section 2
Fig. 03 — AI agent
Point it at your site, files and products. It stays inside its brief and hands over to a person with the whole chat attached.
How it works- PRRiya
Priya R.
Paid ₹1,890, thank you!
- AKAI agent
Arjun K.
Do you ship to Pune?
- SMWaiting 2m
Sana M.
Can I change my size?
Fig. 04 — Team inbox
One shared queue with automatic assignment, transfers and managers who can watch live.
How it worksOrder #4821
Shipped- 1 × Relaxed Linen Shirt₹1,890
- Delivery · 400050₹60
- MONSOON30−₹567
- Paid₹1,383
Delhivery · 8471 2290 1145
Fig. 05 — Commerce
Orders from cart to doorstep: stock that cannot be oversold, discount codes, delivery zones and a message at every step.
How it worksOrder #4821
Linen shirt · olive₹1,890
Review and pay
Fig. 06 — Payments
A pay link minted on your own Razorpay account, or cash on delivery, asked for inside the conversation.
How it worksFig. 07 — Appointments
Bookable slots worked out from your opening hours, held while the customer pays and moved without a phone call.
How it works02Who uses it
Marketing starts it.Sales closes it.Support keeps it.
Three teams, one contact record, one conversation history. Nobody asks a question the customer has already answered.
01
Marketing
Ad→Chat→Nurture→Buy
- Turn ads, QR codes and links into a conversation instead of a form.
- Retarget people with a saved segment built from tags and attributes.
- See who read, who tapped and who replied to each campaign.
02
Sales
Engage→Qualify→Assign→Close
- Tag a chat and it goes to the right rep automatically.
- Budget, intent and timeline are saved as attributes while the chat goes on.
- Watch live conversations and take over before a deal stalls.
03
Support
Ask→Answer→Escalate→Resolve
- The AI agent takes the everyday questions, day and night, from your own content.
- Canned replies, with buttons and lists, keep the whole team saying the same thing.
- Tag a chat and it reaches the right person with the conversation attached.
Selling online? See how e-commerce teams use it
03How we charge
Meta’s price. Our software. Nothing in between.
We sell software, not message credits. Your WhatsApp Business Account is in your name, Meta bills you for conversations at its published rates, and we add nothing on top.
Convomatic
Monthly statement · Northwind Living
Thanks for chatting
01
You own the account
The number, the templates and the quality rating are yours. Leave whenever you like and take them with you.
02
No markup on messages
No resold credits and no per-message fee. What Meta charges is what you pay.
03
One flat subscription
A monthly fee for the software, with every plan’s limits listed up front instead of buried in a credit rate.
04Integrations
Plugs into what you already run.
Bring contacts in, put a chat button on your site, take payments into your own account, ship what you sell and wire WhatsApp into your own systems.
01
Contacts
- Import contacts straight from a link-shared sheet, no file upload.
- Upload a spreadsheet of contacts with their tags and attributes.
02
On your website
- A WhatsApp chat button for your site, with personalised calls to action.
- Shareable links and QR codes that open a chat with your number.
03
Payments
- Pay links minted on your own Razorpay account, with paid and refunded coming straight back.
- Already have a checkout? Give us its URL and we will send that instead.
- Offer COD alongside online payment, with a handling charge if you take one.
04
Delivery
- Type an AWB for Delhivery, Blue Dart, DTDC, Ekart, XpressBees, Shadowfax, India Post, FedEx or Shiprocket and the tracking link writes itself.
- Match on pincode or state, charged flat, per item or per kilogram.
05
Meta
- Connect a Meta catalogue and send real products in the chat.
06
Developers
- Real-time events sent to your own endpoint.
- Send approved templates from your own systems with a campaign key.
- Call your own endpoints from inside a flow.
05The loop
It doesn’t end at the sale.
Each stop leaves something behind — a tag, an attribute, an order — that the next campaign can aim at. That is the whole engine.
- 01
Ad or link
A click-to-WhatsApp ad, a QR on the shelf, or the widget on your site.
- 02
First message
The chat opens with context: which ad, which page, which code.
- 03
Flow
Questions that qualify, with every answer saved onto the contact.
- 04
Order
A real order: address, discount code, delivery charge and a pay link, all in the thread.
- 05
Tag
What they bought, what size, what they asked about.
- 06
Next campaign
A segment built from those tags, which is where the loop starts again.
06Getting started
Sending by lunch.
Most teams send their first campaign the day they sign up. This is how that morning usually goes.
Connect your number
Sign in with Facebook, pick your business and link a WhatsApp number, whether it’s new or one you already use.
Bring in your contacts
Upload a CSV or import a Google Sheet, then tag and segment people as they land.
Send the first campaign
Choose an approved template, pick an audience and hit send. Delivery and taps show up live.
07Pricing
Start free. Pay as you grow.
Platform pricing only. WhatsApp conversation charges are billed to you by Meta, at Meta’s rates.
Free
Everything you need to start, free forever.
/month
Start free- 1 seat and 500 contacts
- 1 active flow, every non-commerce block
- Shared inbox, templates and broadcasts
- Full analytics history
- Link generator and website widget
Starter
For a solo seller.
/month
Start free- 2 seats and 10,000 contacts
- 3 active flows
- Campaign scheduling and API campaigns
- Canned replies, lead stages and follow-ups
- Welcome, off-hours and auto-resolve
Growth
PopularFor a small team.
/month
Start free- 3 seats and 50,000 contacts
- 10 active flows
- Unlimited tags and attributes
- Click tracking, engagement report, retargeting
- AI Agent, Shopify and automations
Pro
For a D2C or Shopify brand.
/month
Start free- 5 seats and 2,00,000 contacts
- 25 active flows
- Catalogue, orders, shipping and coupons
- Appointments and payment links
- A/B tests, Public API and a webhook
Business
For a high-volume team.
/month
Start free- 10 seats and 10,00,000 contacts
- 100 active flows
- 3 project webhooks
- Number masking
- Priority support
Custom seats, contacts and limits for your volume, set up by our team.
Prices in INR per month, plus 18% GST. Quarterly billing saves 5%, yearly saves 10%.
08Questions
Before you sign up.
01Is Convomatic an official WhatsApp platform?
We build on the official WhatsApp Business Cloud API from Meta. Your business is verified by Meta directly and your WhatsApp Business Account is created in your own name — we are the software layer on top of it, not a reseller of it.
02What does it cost to send messages?
Meta charges for conversations at its own published rates and bills you for them. We do not resell message credits or add a margin. Our pricing covers the platform itself.
03Can I use my existing WhatsApp number?
Yes, as long as it is not currently active on the WhatsApp consumer or Business app. You can migrate it, or start with a fresh number and keep the old one running while you switch.
04Do I need a developer to set this up?
No. Connecting your number, importing contacts, building flows and launching campaigns are all done in the dashboard. Webhooks and a campaign API are there when your team wants them.
05How long does approval take?
Number connection is usually the same day. Message templates are reviewed by Meta and normally come back within a few hours; the dashboard tracks each one’s status for you.
06What happens to my data if I leave?
Contacts, conversations and reports can be exported at any time, and the WhatsApp Business Account is yours to move to another platform. There is no lock-in on the number or the templates.
They’re already on WhatsApp.
Start free, connect a number and send your first campaign today.
Message all 18,420 customers…Start freeAlready have an account? Sign in