From cart to doorstep, without a second system.
A cart from your catalogue becomes a real order — address, discount code, delivery charge, payment — and then a real parcel, with stock moved, a courier attached and the customer told at every step.
Order #4821
Shipped- 1 × Relaxed Linen Shirt₹1,890
- Delivery · 400050₹60
- MONSOON30−₹567
- Paid₹1,383
Delhivery · 8471 2290 1145
01What it does
The shop behind the conversation
- 01
The whole life of an order
Pending, confirmed, packed, shipped, out for delivery, delivered — plus cancelled, returned and refunded. Each move is a button, and it only ever goes forward.
- 02
One unit, one buyer
Confirming an order holds the stock, shipping takes it for good, and a cancellation or a return puts it back. Two people cannot buy the last one.
- 03
Discounts and delivery
Percentage, flat or free-delivery codes with usage limits and dates. Delivery zones match on pincode or state and charge flat, per item or per kilo.
- 04
A message at every step
Write what each status says, with the courier, the tracking link and the total filled in. Outside the 24-hour window it goes as an approved template.
- 05
“Where is my order”, answered
A customer types “track” and gets their own orders back, each with a link to a page showing where the parcel has got to. No agent involved.
- 06
The carts that stalled
Anyone who reached the address or payment step and stopped is counted, and nudged on a schedule you set — inside quiet hours you set too.
02The line
What each move actually does.
An order only ever goes forward, and every step of it moves stock, sends a message, or both. Pick one.
- Or off the line
On their phone
And behind it
- The held shirt leaves stock for good. The hold is gone, not returned.
- Type the tracking number and the courier’s own tracking link is built for you.
An order only moves forward. A status set by mistake is corrected with a note, not by rewriting history.
03How it works
Up and running in three steps.
Most teams send their first campaign the day they sign up. This is how that morning usually goes.
Connect your catalogue
Link the Meta catalogue you already sell from, and your products can be sent as cards in any chat.
Set the rules once
Delivery zones, discount codes, stock counts, and the message each status sends.
Work the orders
Confirm, pack and ship with a courier and a tracking number. Insights show revenue, orders and average order value against last month.
04Pairs with
Where the chat goes next.
They’re already on WhatsApp.
Start free, connect a number and send your first campaign today.
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