Talk to a person.
Questions about plans, setup or moving your number? Write to us and someone on the team will reply.
01Helps us help you
Worth including.
- 01
Your business and number
The business name and the WhatsApp number you want to use, if you have one.
- 02
What you want to send
Campaigns, support, sales or all three, and roughly how many people you message a month.
- 03
What you already use
Your store, CRM or spreadsheets, so we can tell you what connects today.
- 04
When you want to start
A launch date helps us suggest the right plan and the right order to set things up.
02When something is refused
The errors you will actually meet.
Sending on the Cloud API fails in a small number of specific ways, and every one of them has a plain cause. Pick a code.
Code 131047
Outside the 24-hour window
A free-form message aimed at somebody who has not written to you in a day. Send an approved template instead — reopening the conversation is exactly what templates are for.
Every one of these comes from Meta, lands on the campaign report against the exact contact it happened to, and says the same thing to every vendor. Anyone offering a workaround is selling you one.
03Before you write
Three things people ask first.
- 01
Can you migrate my existing number?
Usually, as long as it is not signed in to the WhatsApp or WhatsApp Business app. Send us the number and we will check it for you.
- 02
How much will Meta charge me?
That depends on the country and the kind of conversation, and Meta publishes the rates. Tell us your volumes and we will walk through an estimate.
- 03
Can we try it before paying?
You can create an account and look around. Connecting a number needs a Meta business verification, which we can talk you through.
They’re already on WhatsApp.
Start free, connect a number and send your first campaign today.
Message all 18,420 customers…Start freeAlready have an account? Sign in