Disclaimer
What Convomatic is and is not, what Meta decides rather than us, and how to read the examples on this site.
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Not affiliated with Meta
Convomatic is independent software built on Meta’s official WhatsApp Business Cloud API. We are not affiliated with, endorsed by or sponsored by Meta Platforms, Inc. or WhatsApp LLC.
WhatsApp, Facebook, Instagram and Meta are trademarks of Meta Platforms, Inc. Shopify, Razorpay, Google and the other names we mention are trademarks of their owners, used only to describe what Convomatic connects to.
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General information only
What this website says about WhatsApp, Meta’s rules, marketing and data protection is general information to help you understand the product. It is not legal, tax or compliance advice. Rules change, so check Meta’s current policies and take professional advice for your own situation.
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Examples and screenshots
The names, phone numbers, conversations, contact counts and results shown in screenshots, mock-ups and examples on this site are sample data made up for illustration. They are not real customers and do not predict your results.
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What Meta decides
Meta, not Convomatic, approves or rejects message templates, display names and phone numbers, sets messaging limits and quality ratings, controls message delivery, prices WhatsApp messages and can restrict accounts. We cannot guarantee any of those outcomes, or that Meta’s rules and prices will stay the same.
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No guarantee of results
We describe what the software does. We do not promise any number of messages delivered, read or replied to, or any level of sales, leads or savings. Results depend on your audience, your offer, your messages and Meta.
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Automation and AI answers
The AI agent, flows and inbox writing tools answer from the rules and knowledge you give them, and they can be wrong or incomplete. Check what they send in your business’s name.
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Your responsibility for compliance
You decide whom to message and what to say. Getting consent, honouring opt-outs, and following Meta’s policies and laws such as the Digital Personal Data Protection Act, 2023 and consumer protection rules are your responsibility.
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Accuracy of this site
We try to keep this website accurate and current, but features, plans and prices change and the site may contain errors. The Pricing page and the app show what is current. Where something on this site differs from our Terms and conditions, the terms apply.
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Links to other sites
Links to other websites are there for convenience. We do not control those sites and are not responsible for their content or practices.
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Tell us
If you think something on this site is wrong or misleading, tell us at info@convomatic.com and we will look into it. Lumoonix Innovation Private Limited, India.